Case study

ServiceNow IRM + UCF | Automated Regulatory Change Monitoring

Demonstration uses fictional, simulated regulatory content and is not an employer record. The experience statement reflects my own hands-on work.

Business challenge

Manually checking each regulator and framework publisher for updates is slow and risks missing compliance changes.

Scope

Regulatory content inventory, change notifications, requirement-to-policy/control mapping, impact assessment, remediation and closure. Builds on my hands-on experience configuring the UCF integration with ServiceNow IRM.

Approach

Receive UCF-style change notifications, de-duplicate, create regulatory change records, notify compliance owners, assess impact, create issues/remediation and policy revisions for gaps, validate and close.

Technology

ServiceNow IRM-style workspace with a clearly labeled SIMULATED UCF feed (no live UCF connection)

Frameworks

HIPAA, HITRUST, GLBA, CCPA, GDPR, NYDFS, PCI DSS, SOC 2, ISO 27001, NIST CSF, NIST SP 800-53, FedRAMP, SOX ITGC, ISO/IEC 42001

Deliverables

Integration dashboard, sync history, regulatory change records, impact assessments, regulatory change impact report (PDF)

Evidence

Interactive regulatory change records, synchronization executions and the downloadable impact report.

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